Questions We Get
Asked Most Often.

We are based in Kozhikode but most of our services work fully online. IELTS coaching, study abroad guidance, career programs and branding projects have all been delivered to students and clients outside Kozhikode. If you are in another city or country, get in touch and we will tell you exactly what is possible for your situation.

A few ways. Every student and client has one named person responsible for their outcome, not a rotating team. We use AI across all four divisions to work faster and more thoroughly. We do not earn referral commissions from universities, so our recommendations are based entirely on your profile and goals. And we are honest when something is not a good fit, before you commit rather than after. The full answer is on our Why Fluentur page.

It means AI is a genuine part of how our team works, not a marketing claim. We use it for research, drafting documents, identifying patterns in student performance and processing information faster than manual methods allow. Every AI-assisted output is reviewed and refined by the human expert responsible for your engagement. AI speeds us up. Humans make every final decision and own every outcome.

The first step is a free conversation. You can book one through our contact page, WhatsApp us directly on +91 8714 122 199, or fill in the form and we will get back to you within one working day. There is no commitment and no sales pressure. We listen to your situation and tell you honestly what we think would help.

We will not give you a number without first understanding where you are starting from. What we can tell you is that our coaching is built around closing specific gaps rather than running a generic syllabus. If your target is Band 7 and you have the foundational English to get there, the coaching is designed to get you there. We will tell you in the first conversation if we think your target is realistic.

It depends on your current level and your target score. Most students who are reasonably strong in English need six to ten weeks of focused preparation. Students with more significant gaps may need longer. We assess your current level in the first session and give you a realistic timeline before any commitment is made.

Accelerate is a 120-day career transformation program for final-year students and early professionals. It runs across four sprints covering career direction and personal branding, skills and AI tools, a real project, and job search and interview support. It is for people who want a structured process with real accountability rather than a course they complete alone. Full details are on the Accelerate page.

Fluentur Voice is a 30-day communication and confidence program with three tracks for different age groups: young students from Class 7 onwards, senior school students, and early professionals. Each track focuses on spoken confidence, clarity of expression and the ability to communicate in formal and informal settings. It is not an IELTS program. It is about how you come across when you speak.

We primarily support applications to the UK, Canada, Australia, Ireland, Germany and other European destinations. We also support students applying to universities within India. If your target country is not listed here, get in touch and we will tell you whether it is something we can support well or whether we would recommend a specialist for that destination.

No. Fluentur Global does not operate on a commission basis with universities. Every university we recommend is recommended because it fits your profile, your goals and your budget. This is a deliberate structural choice because commission-driven recommendations are a direct conflict of interest with the student's actual outcome.

We start by understanding your background, your motivations and what the target university or program is specifically looking for. We then help you build a narrative that connects those things clearly and authentically. AI is used to accelerate drafting, but every SOP is reviewed, rewritten where needed and approved by the expert responsible for your application. You receive a document that reflects your real story, not a template.

No, and we will not pretend otherwise. Admissions decisions are made by universities, not by us. What we can do is give you the strongest possible application, be honest about which universities are realistic for your profile and make sure nothing on your side lets you down. Anyone who guarantees admission is misleading you.

Mostly startups, small businesses and growing brands across Kerala and beyond. We work well with founders who are building something real and need a brand and digital presence that reflects that. We are not the right fit for businesses that want the cheapest option or need something in 48 hours. We are the right fit for businesses that want work that is thought through properly.

A brand identity project typically takes three to five weeks depending on the scope and how quickly you can provide feedback and approvals. A website project runs four to eight weeks for most builds. We will give you a specific timeline during the first conversation once we understand the scope of what you need.

Yes. We manage Instagram, LinkedIn and other platforms on an ongoing retainer basis. This includes strategy, content creation, scheduling and performance reporting. We do not just post on your behalf. We build a strategy first and measure the work against it.

Pricing varies by service and scope and we do not publish fixed rates because most engagements are scoped specifically to the student or client. What we can tell you is that we are not the cheapest option in Kozhikode and we do not try to be. The work is thorough, personalised and backed by genuine expertise. The first conversation is free and we will give you a clear picture of what an engagement would cost before you commit to anything.

Yes, completely. The first conversation costs you nothing and there is no obligation to proceed. We use it to understand your situation and tell you honestly what we think. If we are not the right fit, we will say so. If we are, we will tell you what working together would look like and what it would cost.

Our refund policy varies by service type. For coaching programs, a partial refund is available before a certain point in the program. For project-based work, refunds depend on what has been delivered. Full details are in our Refund Policy. We would rather resolve any issue directly, so if something is not right, speak to us first.

Within one working day for all enquiries submitted through the website form or email. WhatsApp is faster for urgent questions and typically gets a same-day response. We do not use automated replies. Every response comes from a real person who has read your message.

Yes. Every student and client has one named person responsible for their engagement from start to finish. You will not be passed between team members or have to re-explain your situation to someone new partway through. This is a deliberate part of how we work, not just a nice-to-have.

Talk to us directly. We would rather fix something than have a student or client who is unhappy. Every engagement has a review stage built in before final delivery. If something is not right, we work on it until it is. If there is a fundamental mismatch between what was agreed and what was delivered, we will discuss it honestly and find a resolution.